By Sumona
As a store owner, you must know how difficult it is to manage and keep track of everything from enquiries and inventory to payments.
It can be challenging to track all the payments that have been processed. Moreover, owning multiple stores may make it more difficult to keep track of the inventories, deliveries, and returns.
Investing in a good POS and retail management software would be advisable.
Retail software will take away the hassle of managing the accounts manually and enable you to synchronise the payments from all your stores in one place.
Moreover, it gives you a deeper insight into the number of payments, sales and deliveries that have been processed in a day.
Such software can make managing the store much more straightforward and help you establish a system. It enables you to take a more customer-centric approach and makes all the POS transactions in all the retail channels systemic and uniform.
Here are some features of the best POS and retail management software
1. Multi-store POS system
The POS systems synchronise and provide the store managers, store staff and the owners with real-time inventory for sale, order information, and detailed product information. And some even have a mobile app to seamlessly connect with your ecosystem of payment providers, CRM etc.
In addition, it also creates a better experience for the shoppers.
It enhances the store’s productivity and ensures a consistent experience that customers can associate with your brand.
In the long run, the POS system can become the brand’s identity.
2. ERP features
For example, GOC retail consults and implement software that offers ERP features built specifically for retailers. Such ERP systems enable the organisation to integrate various components of its concept-to-customer approach.
It gives complete control and visibility across all the processes, from sourcing to distribution; it enables you to keep track of everything.
Consider software that allows you to manage the warehouse and product life cycle and provides all business analytics features in one retail software.
3. Integrated commerce solutions
Good retail and POS software help integrate all the customer touchpoints with the sales channel to provide a consistent customer experience.
Whether the customer interacts with the brand in-store or online, their experience must be the same, and the retailers aim to ensure it.
It enables retailers to create and integrate different functions in the ecosystem in which everything is accessible, from sales to inventory.
A scalable software means you can modify it per your requirements for adding locations, delivery providers and 3PLs. You can optimise it to deliver the correct product through suitable channels and the right customer.
4. Inventory management
The number of channels you operate through as the organisation grows. So, it s vital that the retail management software enables you to track the channels you are selling through.
The software must clarify the available stock, with a feature to make intelligent, automated decisions.
Having visibility of the stock throughout the various channels gives the organisation more control over the inventory.
When you can keep track of the inventory, it makes it easier for the organisation to make better decisions effectively.
Consider choosing software that will enable you to keep track of the digital and offline channels in one place.
You must consider implementing these features of retail management software in your organisation. Such software is suitable for any industry, and you can take advantage of it if you have a brick-and-mortar store or an online channel.
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